Question 1

Who can apply to become an Epaynex merchant?

Accepted Answer

Registered businesses of all sizes — from startups to enterprises — across e-commerce, SaaS, travel, professional services, and more. You'll provide basic business details and pass standard compliance checks.

Question 2

How long does approval take?

Accepted Answer

Most applications are reviewed within 1–3 business days. Complex or higher-risk industries may require additional documentation, which can extend the timeline.

Question 3

What documents do I need?

Accepted Answer

Typically business registration details, proof of address, and identification for the primary account owner. Some industries require additional licensing documents.

Question 4

Which currencies and payment methods are supported?

Accepted Answer

Epaynex supports leading cryptocurrencies alongside major fiat currencies, giving your customers flexible ways to pay from a single checkout.

Question 5

How fast is settlement?

Accepted Answer

Settlement is near real-time on supported rails. Timing can vary by currency, payout method, and destination market.

Question 6

How does pricing work?

Accepted Answer

Transparent per-transaction processing fees with no hidden charges. High-volume and enterprise merchants can access custom pricing.

Question 7

Are there setup or monthly fees?

Accepted Answer

There are no surprise setup costs. Your team will confirm the exact fee structure for your business during onboarding.

Question 8

How does Epaynex keep payments secure?

Accepted Answer

We use enterprise-grade encryption, real-time fraud monitoring, layered access controls, and compliance-first onboarding to protect every transaction.

Question 9

How do I integrate Epaynex?

Accepted Answer

Use our clean APIs or ready-made tools. Most merchants integrate and test in a sandbox before going live, with support available throughout.

Frequently asked questions

Getting started

Payments

Pricing

Security

Integration

Ready to accept crypto & fiat globally?